JoTrack AI — Fleet Intelligence

Make your fleet Intelligent.

JoTrack pairs proven telematics with two kinds of AI: a conversational assistant your team drives, and an autonomous agent that runs your fleet in the background.

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The Assistant

Your conversational fleet copilot

Ask in plain language and JoTrack AI searches your fleet, replays trips, builds reports, and takes action — by voice or text.

Natural-language searchFind any vehicle, trip, or event just by asking.
Instant replayReplay any route and timeframe on the live map.
Reports on demandGenerate and export reports from a single sentence.
Voice & textTalk to your fleet, hands-free.
Why JoTrack AI

A credible platform with a clear path into AI-assisted operations

Clients see a mature platform, not a single feature — AI adds productivity on top of proven operations. The story is business outcomes, not hype.

Proven Telematics Base

Vehicle tracking, fleet management, asset monitoring, bus monitoring, and school transport on one platform.

Operational Breadth

Tracking, dashboards, reports, notifications, maintenance, files, tasking, drivers, and administration in one workflow.

AI Advantage

An embedded assistant that helps teams search, replay, report, export, and act faster.

Regional Fit

A strong MENA-ready story for modern fleet intelligence and operational digitization.

JoTrack embedded AI Agent chat answering fleet questionsJoTrack embedded AI Agent chat answering fleet questions
The Embedded AI Agent

An assistant that understands your fleet intent

A workspace-based AI chat embedded directly inside the JoTrack experience. It interprets requests, chooses the right command, and returns the next best operational action.

  • Ask for vehicles by plate or TEID — no navigating the tree
  • Open track replay, reports, and dashboard insights conversationally
  • Trigger map actions and exports right from the chat
  • Get suggested next steps after every answer
AI Voice Commands

Hands-free fleet interaction

The AI Assistant supports speech-to-text and spoken replies, so operators can query vehicles, reports, routes, and map actions without typing. Fewer clicks, lower training effort.

JoTrack AI voice assistant — speak commands, the fleet map and chat respondJoTrack AI voice assistant — speak commands, the fleet map and chat respond
1

Listen

The mic starts continuous recognition — just speak naturally.

2

Understand

AI resolves the intended fleet command from your words.

3

Execute

Maps, reports, share cards, and actions open inline.

4

Respond

The assistant speaks the answer and resumes listening.

What You Can Do

Practical power, in plain language

Real operator moments — easy to understand, easy to love.

Search & Select Vehicles

Find by plate, TEID, or vehicle list without manually navigating the tree.

Open Track Replay

Review past routes inline or on the main map, including compare modes.

Run Reports & Export

Open the right report and download XLSX, CSV, or PDF in fewer steps.

Get Fleet Insights

Ask for maintenance status, top speed, mileage trends, and notifications.

Control the Map

Search on map, change layers, show POIs or fences, and focus the right area fast.

Share Live Information

Generate live location links and share through Google Maps, WhatsApp, or Facebook.

Guide the Next Step

Suggested follow-up actions like replay, export, choose vehicle, or choose date.

Simplify Training

Easier for new users and occasional operators to use the platform confidently.

Business Value

Outcomes your operations team will feel

Not just tracking. Not AI for show. A practical productivity layer on top of proven telematics.

Faster Response Time

Teams get to the right vehicle, route, report, or map view faster during daily operations.

Higher Productivity

Less time navigating the platform means more time acting on fleet events and decisions.

Easier Onboarding

Conversational workflows reduce training effort for new dispatchers and occasional users.

Better Decisions

Insights, replay, reporting, and exports are easier to access when needed.

In Action

Meet your fleet's AI assistant

Ask by voice or chat — it searches vehicles, runs reports, and draws live charts from your own data.

JoTrack AI assistant answering a fleet question

"Can you show fleet status?" — answered with a live chart, straight from the tracking data.

By role

The same assistant, four different jobs

What people actually ask it, depending on where they sit.

Fleet manager

“Which vehicles are over budget on fuel this month?” · “Show me every harsh-braking event on the Amman–Aqaba route.” · “What did we spend on maintenance per vehicle last quarter?”

Dispatcher

“Who is closest to the Zarqa depot right now?” · “Is truck 4471 going to make the 14:00 window?” · “Which drivers are still out after 18:00?”

Executive

“How does this month compare with the same month last year?” · “What is our cost per kilometre by division?” · “Where are we losing the most time to idling?” Answers arrive as a chart you can export, not a query to hand to someone else.

New operator

“How do I set up a geofence around this site?” · “Where do I find yesterday’s trip report?” · “What does this alert mean?” The assistant is the shortest route from first login to useful work — no manual, no training session.

Scope & limits

What the assistant can reach — and what it will not do

The useful question about an AI assistant is not what it can say, but what it can see and what it is prevented from doing. Both answers are below.

What it can see

Your own tenant's data, and nothing else: vehicles, trips, geofences, drivers, tasks and reports belonging to your organisation. It reads through the same permission model as the person asking — a dispatcher who cannot open a report in the console cannot obtain it by asking for it either.

What it can do

Answer questions, run reports, filter the map, replay trips and open the screen you asked for, in Arabic or English. Every action it takes is one you could have taken yourself in the interface.

What it will not do

It does not share vehicle or driver location outside your organisation, and it will not take an action that could cause harm — no cutting an engine, no disabling a vehicle, no action outside the permissions of the person asking. Requests of that kind are refused rather than escalated.

What it cannot know

Anything outside your fleet data. It has no access to other customers, and it does not invent a figure when the data is missing — if a report has no rows for the period you asked about, it says so.

The Agent

An autonomous manager that’s always on

The Fleet Agent watches every vehicle around the clock, opens a case the moment something's off, decides what to do, and acts — with you in control.

Always-on monitoringContinuous fleet review — every vehicle and event, 24/7.
Opens & assesses casesDetects issues, scores severity, and investigates context.
Proposes & takes actionNotifies drivers or escalates to managers automatically.
You stay in controlApprove actions, or let it run on the rules you set.
Why the Fleet Agent

From dashboards you watch to an agent that watches for you

Traditional telematics shows you data and waits. The Fleet Agent flips the model — it monitors continuously, catches problems early, and drives them to resolution, so your team manages exceptions instead of screens.

Always On

Runs continuously in the background — no one has to be staring at the map.

Catches Issues Early

Surfaces problems the moment they appear, before they become incidents.

Acts, Not Just Alerts

Doesn't stop at a notification — it takes the next step and follows through.

Always Under Your Control

Approval workflow, severity thresholds, and a shadow mode keep you in charge.

How a case runs

Seven steps, and where the human sits

From the moment an event crosses a threshold to the moment the case is closed — and the points where you stay in control.

1
Detect

An event crosses a threshold you set — speed, out-of-hours movement, a geofence breach.

2
Assess

Severity is scored against history: a first occurrence and a fifth in a week are not the same problem.

3
Open a case

One case, one card — the evidence, the location trail and the vehicle's record in one place.

4
Recommend

A specific next action, with the reasoning shown, so the decision stays yours and stays auditable.

5
Act within permission

The recommended action is carried out inside the limits you define — never beyond them.

6
Follow up

Re-checking whether the action worked, and reopening the case if it did not.

7
Close

Resolution recorded against the vehicle and the driver, feeding the next severity assessment.

Every step runs inside the thresholds and permissions you set — the agent works to your rules, not around them.

A true-to-life night shift

02:47, on the Desert Highway.

This is what "autonomous" actually means — a real case, the way the agent runs it.

Truck 4718 hits 154 km/h south of Qatraneh. The agent opens a case.

AI assessment: severity High — 34 km/h over the limit, and the second event for this driver this week.

The agent sends the driver a warning SMS — per the policy your fleet manager set.

Speed back to normal. The agent keeps watching the vehicle for a relapse.

Case resolved and filed — full activity trail, driver history updated, waiting in the morning report.

Nobody woke up. Nothing was missed.

How It Works

Monitor. Detect. Assess. Decide. Act.

Every issue becomes a case the agent drives from open to resolved — with a full activity trail.

1

Monitor

Continuous fleet review scans every vehicle and event around the clock.

2

Detect

Opens a case the moment it spots overspeed, a geofence breach, idling, fuel or device anomalies, and more.

3

Assess

AI scores severity from Low to Critical and investigates the context behind it.

4

Decide

Proposes the right action — you approve it, or let it act automatically on your rules.

5

Act & Resolve

Notifies the driver or escalates to a manager, then tracks the case to resolution.

What It Watches

Ten kinds of fleet risk, monitored automatically

The agent opens and manages a case for each — so nothing slips through.

Overspeed Geofence breach Excessive idling Fuel anomalies GPS jamming Device health Driver behavior Unauthorized use Temperature Maintenance
Autonomy, With Guardrails

Autonomous — but never out of control

Roll it out safely and dial up autonomy at your own pace.

Approval Workflow

Maker-checker control: the agent proposes, a manager approves or rejects before anything is sent.

Shadow Mode

Start observe-only: the agent opens and assesses cases without acting, so you can trust it first.

Severity Thresholds

Only act above the severity you choose — let low-priority cases just be logged.

Full Activity Trail

Every case logs open, assess, propose, approve, send, escalate, and resolve — fully auditable.

Business Value

Fewer incidents, less manual watching

An always-on manager that turns raw telematics into handled outcomes.

Issues Caught in Minutes

Problems are opened and assessed as they happen — not discovered days later in a report.

Fewer Incidents

Early intervention on risky behavior and device faults reduces accidents and downtime.

Less Manual Monitoring

Your team handles exceptions the agent surfaces instead of watching dashboards all day.

Consistent Enforcement

Every policy is applied the same way, every time, across the whole fleet.

03:15, Saturday

The truck that shouldn't have been moving.

Van 1187 starts moving — no assignment, outside working hours. The agent opens an unauthorized-use case.

Cross-check: no booking, no assigned driver shift. Severity: Critical.

The manager's phone rings with the alert: live location and a replay link, while the vehicle is still inside the city.

Vehicle stopped and recovered at the gate. Case annotated, evidence preserved.

Nine minutes from ignition to intercepted. That's the agent.

Ready to make your fleet smarter?

Book a demo or start your pilot — let's improve your fleet operations. Driving smarter fleet decisions with AI.

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